The STA Program has adopted procedures to deal with STAs who are having difficulty meeting the requirements of employment.  Students who are unable or unwilling to work within the STA guidelines will not be retained on staff.  You will first receive a warning letter to inform you that your performance is not satisfactory. Your manager will discuss measures that will help you meet these requirements, and you will be given an opportunity to correct the problem.

Category I Problem:

1.       The STA whose job performance is unsatisfactory receives a warning letter.  This letter, and any subsequent letters, will be placed in your STA personnel file.

2.       Continuing problems result in a second letter of warning. Recipients of this letter are considered on probation.

3.       After the second letter, if there is no improvement, the person under warning will be dismissed.

Category II Problem:

Immediate dismissal without warning.

We urge all STAs who may be having difficulty with their duties and responsibilities to work closely with their manager to make the necessary changes in order to retain their employment.

Examples of infractions from both Categories are listed in the Warning Letter.

Sample Warning Letter

To: _____________________________________  From: ____________________________________

Date: ________________________    

First Warning__________              Second Warning___________         Dismissal___________

Category I             Letter of warning, then dismissal

______	G.P.A. is below 2.2 for more than one semester
______	Habitual tardiness
______	Careless performance of duties
______	Lack of customer service attitude
______	Unexcused absence
______	Leaving work area unattended and not notifying manager
______	Studying or playing computer games while on duty
______	Lack of initiative; requires constant reminders to perform assigned or  routine tasks
______	Excessive socializing with friends while on duty
______	Eating in their work area
______	Inappropriate use of work area or equipment
______	Using phone for personal calls
______	Other ____________________________________________

Category II                  Immediate Dismissal

______	Tampering with Helpdesk or I.T.S. computer files or databases
______	Theft of property or services (includes supplies)
______	Intentional misrepresentation on time sheet
______	Refusal to perform duties as directed
______	Working under the influence of drugs (including alcohol)
______	Willful destruction of University property
______	Other ______________________________________