Alfred University
ITS STA Manual

Warning system

The STA Program has adopted procedures to deal with STAs who are having difficulty meeting the requirements of employment.  Students who are unable or unwilling to work within the STA guidelines will not be retained on staff.  You will first receive a warning letter to inform you that your performance is not satisfactory. Your manager will discuss measures that will help you meet these requirements, and you will be given an opportunity to correct the problem.

Category I Problem:

1.       The STA whose job performance is unsatisfactory receives a warning letter.  This letter, and any subsequent letters, will be placed in your STA personnel file.

2.       Continuing problems result in a second letter of warning. Recipients of this letter are considered on probation.

3.       After the second letter, if there is no improvement, the person under warning will be dismissed.

Category II Problem:

Immediate dismissal without warning.

We urge all STAs who may be having difficulty with their duties and responsibilities to work closely with their manager to make the necessary changes in order to retain their employment.

Examples of infractions from both Categories are listed in the Warning Letter.

Sample Warning Letter

To: _____________________________________  From: ____________________________________

Date: ________________________    

First Warning__________              Second Warning___________         Dismissal___________

Category I             Letter of warning, then dismissal

______ G.P.A. is below 2.2 for more than one semester
______ Habitual tardiness
______ Careless performance of duties
______ Lack of customer service attitude
______ Unexcused absence
______ Leaving work area unattended and not notifying manager
______ Studying or playing computer games while on duty
______ Lack of initiative; requires constant reminders to perform assigned or  routine tasks
______ Excessive socializing with friends while on duty
______ Eating in their work area
______ Inappropriate use of work area or equipment
______ Using phone for personal calls
______ Other ____________________________________________

Category II                  Immediate Dismissal

______ Tampering with Helpdesk or I.T.S. computer files or databases
______ Theft of property or services (includes supplies)
______ Intentional misrepresentation on time sheet
______ Refusal to perform duties as directed
______ Working under the influence of drugs (including alcohol)
______ Willful destruction of University property
______ Other ______________________________________        
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